Sky Color Kurta Pajama.

Shipping Policy

Thank you for shopping at Dua Shopping Mall. We are committed to providing you with the best possible shopping experience, including a seamless and reliable shipping process. Please review our Shipping Policy to understand the terms and conditions related to the shipment of your orders.
1. Order Processing Time All orders are processed within 3 to 5 business days. Please note that orders are not shipped or delivered on weekends or holidays. If we encounter any unforeseen delays, we will promptly notify you.

2. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at the checkout. We offer various shipping options with different delivery estimates. The estimated delivery time is provided for each shipping option during the checkout process.

3. Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view the status of your order and track its shipment.

4. Shipping Address Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Any additional shipping charges incurred due to address errors will be the responsibility of the customer.

5. Delays and Issues While we strive to meet the estimated delivery times, there may be circumstances beyond our control that result in delays. We are not liable for any delays or issues caused by unforeseen events such as weather conditions, customs clearance, or carrier disruptions.

6. Lost or Stolen Packages Dua Shopping Mall is not responsible for lost or stolen packages. Once the carrier confirms delivery, the responsibility for the package transfers to the customer. Please ensure that someone is available to receive the package or consider using a secure delivery location.

7. Contact Information If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Dua Shopping Mall Email: admin@duashoppingmall.com Phone: +92 321 0152200 We reserve the right to update and modify our Shipping Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for changes.